A Customer Relationship Management (CRM) system is designed to assist with managing all your company’s relationships and interactions with customers and potential customers with the goal of improving relationships to grow your business. It helps to align your business processes with your customers to improve the quality and consistency of your relationships, build loyalty, and increase profitability.

A CRM solution:

• Helps organise customer and prospect information in a way that helps you build stronger relationships with your customers and grow your business faster
•  Provides a consolidated view of every prospect and customer
• Manages day-to-day customer tasks, activities and interactions enabling you to work faster and smarter with a clear view of the pipeline and accomplish more accurate forecasting
• Empowers employees with the right tools and data to manage customer relationships more effectively across lines of business, and provides visibility into customer interactions from other areas of the business
• Helps to understand your customers better, providing cross-selling and upselling opportunities with the chance to secure new business from existing customers
• Generates up to date reports and dashboards to enable analysis of all aspects of customer interactions
• Helps you to grow lasting, more profitable relationships with your customers

At 7th Element, we offer a unique, tailored and measurable CRM solution for your business.

Our Managed CRM solution takes care of the onerous task of managing your CRM data and helps increase CRM adoption and uptake by managing your customer information, reporting and planning needs.

Contact us to find out how we can provide a CRM solution to suit your business.

7th Element CRM solution – powered by Salesforce©